Terms & Conditions – Pixelve AI

1. Acceptance of Terms

By accessing or using Pixelve AI, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and Refund Policy. These terms apply to all users of the platform, including visitors, free-tier users, and paid subscribers.

2. Service Description

Pixelve AI provides AI-powered image upscaling and enhancement tools designed to improve the quality of your images. Our platform offers the following capabilities:

• AI-based image upscaling up to 16K resolution (2×, 4×, 8×, 16×).
• Image enhancement including clarity, sharpness, and tone adjustments.
• Denoising and blur removal for cleaner visuals.
• Support for multiple formats including JPG, PNG, WEBP, and HEIC.
• Some features are available for free, while others require a paid plan.

3. User Responsibilities

When using Pixelve AI, you agree to the following responsibilities:

• You must not upload illegal, harmful, offensive, or copyrighted content without proper permission.
• You must not attempt to reverse-engineer, hack, or disrupt the platform.
• Misuse of the service, including automated scraping or abuse of free credits, is strictly prohibited.
• You are responsible for the content you upload and the results you generate.

4. User Content

We respect your ownership and privacy when it comes to the content you upload:

• You retain full ownership of all images you upload to Pixelve AI.
• We do not claim any ownership rights over your uploaded content or processed results.
• Uploaded images are processed temporarily and are not stored permanently on our servers.
• Images are automatically deleted after processing to protect your privacy.

5. Payments

All payment transactions on Pixelve AI are handled securely through our payment provider:

• All payments are securely processed by Paddle, our certified payment provider.
• By making a purchase, you agree to Paddle's terms of service and payment policies.
• We do not store, access, or have visibility into your full payment or billing information.
• Pricing, plans, and credit allocations are subject to change with prior notice.

6. Limitation of Liability

Please be aware of the following limitations regarding our service:

• Pixelve AI is not responsible for any loss, damage, or inaccuracies resulting from using the service.
• We do not guarantee that the service will be error-free, uninterrupted, or meet specific expectations.
• Results may vary depending on the quality and type of the original image.
• In no event shall Pixelve AI be liable for indirect, incidental, or consequential damages.

7. Service Changes

We reserve the right to modify, update, or discontinue any part of the Pixelve AI service at any time, with or without prior notice. This includes:

• Changes to features, pricing, credit limits, or processing capabilities.
• Temporary or permanent suspension of any service functionality.
• Updates to these Terms & Conditions, which will take effect upon posting.

Continued use of the platform after any changes constitutes your acceptance of the revised terms.

8. Contact

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please reach out to us. We aim to respond within 2–3 business days.